TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Advisen is committed to preserving its users' privacy. To this end, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify its users of:
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1. What personally identifiable information of the users or third party's personal identification is collected through the web site
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2.
The organization collecting the information
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3. How the information is used
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4. With whom the information may be shared
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5. What choices are available to the users regarding collection, use and distribution of information
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6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Advisen's control
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7. How the users can correct any inaccuracies in the information.
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If
users feel that Advisen is not abiding by its posted privacy policy,
they should first contact Tom Ruggieri at 212-897-4777 or truggieri@advisen.com.
If the website users do not receive any acknowledgment of their
inquiry or their inquiry has not been satisfactorily addressed,
they can contact TRUSTe at http://www.truste.org. TRUSTe will
then serve as a liaison with the Web site to resolve users' concerns.
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Information
Collections and Confidential Use
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Advisen collects information from its users at several different points on this website. The confidentiality and use of the information collected is governed by an agreement between RIMS and Advisen. The provisions of this agreement extend to users of the Survey. RIMS is the sole owner of the information collected for the Survey. RIMS has contracted with Advisen to collect and manage the data from the Survey and has granted Advisen an exclusive license to use the data collected from the Survey. RIMS has retained limited rights to use data collected from the Survey for the purpose of developing educational programs. RIMS and Advisen will not sell, share, or rent the user's personally identifiable information or third party personally identifiable information.
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Registration
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In order to contribute data to the Survey or use Advisen's interactive data benchmarking services, a user must fill out a registration form. During registration a user is required to provide the following personal information: name, phone, email address, business title, and physical address. This information is used to contact the Survey participant and more closely tailor services to the users' profile.
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Log
Files
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Advisen
uses Internet Protocol (IP) addresses to analyze trends, administer
the site, and track users' movement for aggregate usage. IP addresses
are not linked to personally identifiable information.
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Sharing
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Advisen
will share aggregated user information such as pricing, losses,
program structure data, and top concepts with its partners. This
is not linked to any personal information that can identify an
individual person or company. Aggregated user information will
only be shared when there are more than ten (10) primary sources,
or three (3) secondary sources, so that statistics cannot be traced
back to any one individual source.
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Surveys
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From
time-to-time this web site will request information from its users
via surveys. Participation in these surveys is completely voluntary.
Survey information will be used for purposes of monitoring and
improving the use and satisfaction of this web site.
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Security
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This
web site has built-in precautions to protect its users' information.
When users submit sensitive information via the web site, the
information is protected both online and off-line.
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All
Advisen systems are behind a firewall with specific ports authorized
for access to all machines. Web servers are authorized from the
Internet in general. Other machines such as database servers,
application servers, and file servers explicitly allow access
only from specific source addresses.
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The
users' information is encrypted in 128 encryption and protected
with the best encryption software in the industry, SSL (Secure
Sockets Layer). Access to the production web servers is provided
by an industry standard key mechanism from Verisign. SSH2 (Secure
Shell 2) has access only to back end machines. Telnet access is
NOT allowed.
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While
in a secure page on this web site, such as Project Template, the
lock icon on the bottom of Web browsers ( e.g., Netscape Navigator
and Microsoft Internet Explorer) becomes locked, unlike when the
user is just 'surfing' where the lock icon is un-locked, or open.
To learn more about SSL, follow this link: http://www.openssl.org.
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While
Advisen uses SSL encryption to protect sensitive information online,
it also does everything in its power to protect user-information
off-line. All of its uses are restricted to Advisen's offices.
Only Advisen employees who need the information to perform a specific
job, like customer service, are granted access to personally identifiable
information. ALL Advisen employees are kept up-to-date on current
security and privacy practices, and are well aware of the importance
of user privacy. Additionally, Advisen servers storing personally
identifiable information are kept in a secure environment, where
only authorized personnel have access. If there are any questions
or concerns about the security of this web site, please send an
email to security@advisen.com.
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Supplementation
of Information
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In order for this web site to properly fulfill its obligation to its users, it is necessary to supplement the information received from its users with information from 3rd party data sources like D&B and S&P. Third party data sources are combined with analytics tools to create a personalized user profile.
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Site
and Service Updates
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This web site will occasionally contain site and service announcement updates. Users are not able to un-subscribe from these announcements because they contain important information about the web site and service. User's specific service requests and inquiries relating to their account will be responded to via email or phone.
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Correction/Updating
Personal Information:
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If
a user's personally identifiable information, such as an email
address or phone number, changes, the user's personal data will
be corrected or updated. This can be done by emailing Advisen's
Customer Support or Account Management group.
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Notification
of Changes
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Information
will be used in accordance with the privacy policy under which
it was collected. If Advisen decides to change its privacy policy,
it will post the changes on its Homepage so that users are always
aware of what information is collected, how it's being used, and
under what circumstances, if any, it is disclosed. If at any point
Advisen decides to use personally identifiable information in
a manner different from that stated at the time it was collected,
users will be notified via email. Users will have a choice as
to whether or not to allow their information to be used in a different
manner.
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